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If I suspect a leak, how do I confirm it?

If you suspect a leak, the easiest way to confirm is to check the reading on your meter by taking the following steps:

  1. Make sure all faucets and water-using appliances, inside and out, are turned off. Leave the master valve open.
  2. Check the reading on your meter. Your water meter is located in the basement or in some of the older homes it may be located outside in a meter pit. There is a small dial, which moves clockwise.
  3. If there is no water being used inside or outside the home and the meter continues to move or “creep” it is often indicative of a leak or drip somewhere in your home’s water system.